PRIVACY POLICY

Effective Date: 09/02/2024

At OTW Detailing, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services, including ceramic coatings, paint corrections, and mobile detailing.

1. Information We Collect

We may collect the following types of information:

Personal Information:

Name
Phone number
Email address
Home or service location address
Vehicle information (make, model, year, etc.)

Non-Personal Information:

Browser type and version
Device type and operating system
Service preferences and usage patterns

2. How We Use Your Information

We use your information to:

Schedule and confirm appointments
Provide mobile detailing and other services
Communicate with you about your service or promotions
Improve our services and customer experience
Respond to inquiries or feedback
Process payments securely

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with:

Trusted service providers who help us operate our business (e.g., payment processors)
Law enforcement or legal authorities if required by law
In the event of a business transfer, such as a merger or sale

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

Access, update, or delete your personal information
Opt out of promotional communications
Request clarification about how your data is handled

To exercise any of these rights, contact us at otwdetailingoc@gmail.com.

6. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies if you prefer.

7. Third-Party Links

Our website or social media pages may contain links to other sites. We are not responsible for the privacy practices of these third-party sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to reach out:

OTW Detailing
📍 Fountain Valley, CA
📞 (657) 204-0874
📧 otwdetailingoc@gmail.com
📱 @otwdetailingoc (Instagram, etc.)